If a particular and sustained noise occurs in the evening and night time the Noise Team should be able to witness it and hopefully identify the source.
Please call 020 8583 2222 between 22:00 and 04:00hrs on Friday or Saturday night and leave a message for the Noise Team. They will call you back and arrange to visit you and witness the noise.
Otherwise and at other times, use these log sheets to take a detailed record of the noise.
These log sheets act as important evidence if the case goes to court, therefore it is essential that they are clear and accurate.
Please fill out these log sheets for 2 – 4 weeks and return them to pollution@hounslow.gov.uk e-mail or post to Pollution Control, London Borough of Hounslow, Civic Centre, Lampton Road, Hounslow, Middlesex, TW3 4DN.
Log sheets can be very useful in this kind of investigation as they will establish whether there is a regular pattern to the noise, this may enable officers to rule out certain types of noise, or to identify for example whether the noise coincides with a heating or ventilation system timer.
For formal action to be taken over noise nuisance it would have to be deemed a ‘statutory nuisance’. A statutory noise nuisance is one that materially affects the comfort of your home. It should be loud enough to wake you up at night or prevent you from concentrating during the day. If an officer witnesses noise at a level considered to be a ‘statutory nuisance’, then a noise abatement notice would normally be served on the person responsible.
Click here to read a copy of Hounslow Council’s Guidance in Respect of Noise
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